At Docho Petcare BV we take your privacy very seriously. In this privacy statement we explain what data we collect, why we do this and how we protect it. We comply with the General Data Protection Regulation (GDPR).

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1. Who are we?
Docho Petcare BV
Address: Tijnmuiden 77, 1046AK Amsterdam
Email: [info@docho.eu](mailto:info@docho.eu)
Website: [www.docho.eu](https://www.docho.eu)

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2. What information do we collect?
We collect and process the following data:
- Personal data: Name, email address, telephone number, address, date of birth (if necessary).
- Payment details: Bank account number or payment information.
- Technical data: IP address, browser information, device type and cookies.
- Order details: Orders and contact history.

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3. Why do we collect this data?
We process your data for the following purposes:
- Processing orders and payments.
- Providing products and services.
- Sending newsletters and offers (only with your permission).
- Improving our website and user experience.
- Compliance with legal obligations.

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4. How do we protect your data?
We take appropriate technical and organizational measures to protect your data, including:
- Encryption of sensitive data (SSL certificate).
- Secure servers and databases.
- Access to data restricted to authorized employees.

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5. Who do we share your data with?
We only share your data if this is necessary, for example with:
- Delivery services (for delivering your order).
- Payment service providers (for processing payments).
- IT partners (for hosting and maintenance of our website).

We never sell your data to third parties.

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6. Retention period of your data
We do not retain your data for longer than is necessary for the purposes for which it was collected, unless there are legal obligations.

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7. Your rights
You have the right to:
- To gain access to your data.
- To have data corrected or deleted.
- Object to the processing of your data.
- Transfer data to another party.

You can exercise these rights by sending an email to info@docho.eu

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8. Cookies
Our website uses cookies to improve user experience. For more information, please see our Cookie Policy.

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9. Contact
If you have any questions or complaints about your privacy, please contact us via:
E-mail: info@docho.eu
Address: Tijnmuiden 77, 1046AK Amsterdam

You can also file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl

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Changes to this privacy statement
We reserve the right to change this privacy statement. Please check our website regularly for updates.